Privacy Policy

1. Introduction

GlobeMentor ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, password, phone number
• Profile Information: Photo, bio, location, skills, languages, education, work experience
• Communication Data: Messages exchanged through our platform
• Payment Information: Payment method details (processed securely by our payment providers)
• Application Data: Information submitted in volunteer applications

2.2 Information Collected Automatically

• Usage Data: Pages visited, features used, time spent on the platform
• Device Information: IP address, browser type, operating system, device identifiers
• Cookies and Tracking: Information collected through cookies and similar technologies

3. How We Use Your Information

We use your information to:

• Provide and maintain our services
• Process your volunteer applications
• Facilitate communication between volunteers and hosts
• Process payments and transactions
• Send you important updates and notifications
• Improve our platform and user experience
• Prevent fraud and ensure platform security
• Comply with legal obligations

4. Information Sharing

4.1 With Host Organizations

When you apply for a volunteer opportunity, we share your profile and application information with the relevant host organization.

4.2 Service Providers

We may share information with third-party service providers who perform services on our behalf (e.g., payment processing, email delivery, hosting).

4.3 Legal Requirements

We may disclose information if required by law or in response to valid legal processes.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We may retain certain information for legal, security, or business purposes after you delete your account.

6. Your Rights and Choices

6.1 Access and Update

You can access and update your personal information through your account settings at any time.

6.2 Delete Your Account

You can request deletion of your account by contacting us at privacy@globementor.com.

6.3 Marketing Communications

You can opt out of marketing emails by clicking the unsubscribe link in any marketing email or updating your notification preferences.

6.4 Cookies

You can control cookies through your browser settings. Note that disabling cookies may affect platform functionality.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

Our platform is not intended for children under 16. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will take steps to delete the information.

10. GDPR Rights (EEA Users)

If you are in the European Economic Area, you have additional rights:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Rights related to automated decision-making

11. California Privacy Rights (CCPA)

California residents have additional rights under the CCPA:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale of personal information
• Right to non-discrimination for exercising your rights

We do not sell personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting a notice on the platform and/or sending you an email.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: privacy@globementor.com
Address: 123 Volunteer Way, San Francisco, CA 94105
Data Protection Officer: dpo@globementor.com